What is a Data Protection Officer (DPO)?

The person designated by the controller to be the liaison with data subjects and the ANPD (National Data Protection Authority).

Definition

The Data Protection Officer (DPO) is the person appointed by the controller and the processor to act as a communication channel between the organization, the data subjects, and the National Data Protection Authority.

It can be an employee, an external provider, or a company (DPO as a service). The identity and contact information of the data protection officer must be publicly disclosed in a clear and objective manner, usually in the privacy policy.

What does the LGPD say?

Article 5, VIII, of LGPD The text defines the data protection officer, and Article 41 describes their activities: accepting complaints and communications from data subjects, receiving communications from the ANPD (National Data Protection Authority), guiding employees on data protection practices, and performing other duties determined by the controller. Resolution CD/ANPD No. 18/2024 is available at [link to resolution]. ANPD websiteThe document details the role, requires the person in charge to have autonomy, and waives the appointment requirement for small-scale agents, who need to maintain a communication channel with the primary agents.

In practice

  • Formalize the appointment in writing and publish the contact information of the person in charge.
  • Ensure the supervisor has access to the areas, systems, and senior management.
  • Centralize requests from data subjects and communications from the ANPD (Brazilian National Data Protection Authority) in a single, logged workflow.
  • Document the instructions given to the teams and the training sessions conducted.

How Privacy Tools it deals with the topic

A Management of Holders' Requests, Incident Management and Capacity They concentrate the supervisor's work in a single environment; the assistant PrIA It automates repetitive tasks, such as drafting responses and filling out diagnoses.

Related terms

Controller · ANPD · DSAR · Privacy policy · Back to glossary

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