Incident Management
Organize, respond to, and document incident handling with traceability, speed, and compliance with privacy regulations.
An incident doesn't have to turn into a crisis.
Mistakes happen. What defines the maturity of your operation is how you respond to them, and whether you can prove what was done, by whom, and when.
The module Incident Management Privacy Tools structures this process, offering a secure and traceable environment to record, monitor, and act upon personal data breaches, with clear workflows and auditable evidence.
From identification to response:
Traceability and control at every stage.
Key features
Explore the features that make this solution complete, practical, and efficient.
Structured incident log
Create records with custom fields for origin, type, impact, affected data, and responsible parties, with automatic protocol generation.
Identification of affected personal data
Map out which data was impacted by a breach, how it is used, where it is stored, and who has access to it, facilitating investigation and communication with data subjects and authorities.
Timeline and history of negotiations
Visualize all actions taken during incident management — including dates, assigned personnel, tasks, deadlines, and attached files.
Control panel with status and gravity information.
Track incidents on a central dashboard, with customizable risk indicators, resolution status, and severity levels.
Generating notifications for data subjects and the ANPD (Brazilian National Data Protection Authority).
Create complete or partial communications based on the recorded data, ready for submission to the ANPD (Brazilian National Data Protection Authority) or interested parties.
Audit and accountability reports
Export timelines, evidence, and results of actions for use in internal inspections or reviews.
Discover the Benefits
- Meet the requirements of the LGPD (Brazilian General Data Protection Law) with clarity and defined deadlines.
- Centralize records, evidence, and procedures in one place.
- Gain agility to respond to new incidents with ready-made processes.
- Integrate risk management into the governance program.
- Enhance the transparency of your operations with stakeholders, authorities, and clients.
With Privacy Tools' BI, you can transform incidents into intelligence.
Track metrics such as response time, violation types, and critical points.
Ask your questions.
1. What types of incidents can I log in the module?
Any incident involving personal data: leaks, unauthorized access, unauthorized sharing, or operational failures.
2. Does the tool help with notifying the ANPD?
Yes. It is possible to generate documents and notifications with the data required by law, including partial responses (within 72 hours) and complete responses.
3. Can I track what has already been done?
Yes. The module maintains a timeline with all recorded actions, including responsible parties, dates, attachments, and deadlines.
4. Can this module be integrated with other Privacy Tools modules?
Yes. It complements the governance program and can work in conjunction with modules such as Audit, DSAR, and Data Discovery.
Ensure clarity, agility, and traceability in incident response.
Request a demo and see how the Privacy Tools Incident Management module can strengthen your governance structure.
