The LGPD (Brazilian General Data Protection Law) project and integrations included implementation by the Pernambuco-based company CmTech.
5 million
of clients served in Paraná
200 thousand km
of distribution networks
The process of implementing privacy management software is marked by challenges and discoveries. It's well known in the data protection market that much more than a system is needed for successful compliance with the LGPD (Brazilian General Data Protection Law), but it's also common knowledge that without a robust platform, there is a lot of rework and a lack of automation at different stages of the journey.
With this in mind, COPEL, Companhia Paranaense de Energia, the largest company in the state of Paraná, sought to provide greater security and trust for its data owners through the platform of the Rio Grande do Sul-based startup. Privacy Tools, which has a complete system for automating the LGPD compliance project.
According to Lilian Andrade, Copel's data protection officer (DPO): “The platform Privacy Tools "It contributed to the implementation of the privacy governance program at Copel, in accordance with the requirements set forth in article 50 of the LGPD (Brazilian General Data Protection Law). The platform allows for the integrated and centralized management of activities and best practices for privacy and data protection within a single tool."
The implementation project of Privacy Tools It was carried out by CmTech, a company from Pernambuco that is one of the fastest-growing SMEs in Brazil, with over 20 years of experience serving hundreds of businesses in both government and private sectors.
According to Rodrigo Vasconcelos, partner at CmTech: “Automating the data subject service flow requires in-depth knowledge of IT, IS, DevOps, and LGPD; a robust tool is not enough, you have to know how to implement it with a focus on data subjects.”
CmTech operates throughout Brazil, and the project with Copel was one of the company's most important projects for adapting to the LGPD (Brazilian General Data Protection Law).
Data subjects, meaning all citizens, clients, or individuals whose data is processed by Copel, can exercise their rights through the Privacy Portal, a solution offered by [Company Name]. Privacy Tools to provide transparency and security regarding the rights of data subjects.
“We can especially highlight the availability of the Privacy Portal on the Copel website, where data subjects can exercise their rights through a request in a form integrated into the tool,” adds Lilian Andrade.
Copel is one of the largest integrated electric power groups in Brazil, managing over 200 km of distribution networks and serving more than 5 million customers in Paraná. Providing quality service to such a large audience requires the implementation of automation systems to assist the Data Protection Officer (DPO).
This achievement was reached through the use of Data Discovery integrated with customer service. According to Copel's data protection officer: "The Data Discovery tool allows for the location of personal data in an integrated way with the systems that process personal data at Copel, enabling a quick response to the data subject."
For the CEO of Privacy ToolsAline Deparis: “Highly complex projects for large organizations with millions of stakeholders require collaboration between all parties involved, which is why having strong partners like CmTech and the expertise of Copel's compliance and technology areas was fundamental to the project's success.”
A Privacy Tools It is the first privacy tech company in Brazil: a governance platform for privacy, risk, data, and artificial intelligence for organizations operating under multiple regulatory frameworks, such as LGPD, GDPR, AI Act, and ISO standards.
Founded in 2019 by Aline Deparis and Marison Souza in Porto Alegre, it serves organizations such as Rede D'Or, Banco RCI, Copel, Eletrobras, Usiminas, and Grupo RBS, with over 200 treatment activities mapped on the platform. Learn more at [website address - not provided in the original text]. About Privacy Tools.
