The LGPD (Brazilian General Data Protection Law) project and integrations included implementation by the Pernambuco-based company CmTech.
The process of implementing privacy management software is marked by challenges and discoveries. It's well known in the data protection market that much more than a system is needed for successful compliance with the LGPD (Brazilian General Data Protection Law), but it's also common knowledge that without a robust platform, there is a lot of rework and a lack of automation at different stages of the journey.
With this in mind, COPEL, Companhia Paranaense de Energia, the largest company in the state of Paraná, sought to have more security and confidence for its data owners through the platform of the Rio Grande do Sul-based startup Privacy Tools, which has a complete system for automating the LGPD compliance project.
According to Lilian Andrade, Data Protection Officer (DPO) at Copel: “The Privacy Tools platform contributed to the implementation of the privacy governance program at Copel, in accordance with the requirements set forth in article 50 of the LGPD (Brazilian General Data Protection Law). The platform allows for the management of activities and best practices for privacy and data protection in an integrated and centralized manner within a single tool.”
The Privacy Tools implementation project was carried out by CmTech, a company from Pernambuco, one of the fastest-growing SMEs in Brazil with over 20 years of experience serving hundreds of businesses in both government and private sectors.
According to Rodrigo Vasconcelos, partner at CmTech: “Succeeding in integrating Data Discovery with Data Mapping and automating the data subject service flow requires in-depth knowledge of IT, IS, DevOps, and LGPD; a robust tool is not enough, you have to know how to implement it with a focus on data subjects.”
CmTech operates throughout Brazil, and the project with Copel was one of the company's most important projects for adapting to the LGPD (Brazilian General Data Protection Law).
Data subjects, meaning all citizens, clients, or individuals whose data is processed by Copel, can exercise their rights through the Privacy Portal, a solution offered by Privacy Tools to provide transparency and security regarding data subject rights.
“We can especially highlight the availability of the Privacy Portal on the Copel website, where data subjects can exercise their rights through a request in a form integrated into the tool,” adds Lilian Andrade.
Copel is one of the largest integrated electric power groups in Brazil, managing over 200 km of distribution networks and serving more than 5 million customers in Paraná. Providing quality service to such a large audience requires the implementation of automation systems to assist the Data Protection Officer (DPO).
This achievement was reached through the use of Data Discovery integrated with customer service. According to Copel's data protection officer: "The Data Discovery tool allows for the location of personal data in an integrated way with the systems that process personal data at Copel, enabling a quick response to the data subject."
According to Aline Deparis, CEO of Privacy Tools: “Highly complex projects for large organizations with millions of data subjects require collaboration between all parties involved, which is why having strong partners like CmTech and the expertise of Copel's compliance and technology areas was fundamental to the project's success.”
Privacy Tools is a leading privacy platform in the Brazilian market and a pioneer in offering solutions for LGPD (Brazilian General Data Protection Law) compliance in Brazil.
Currently, it has over 700 companies as clients, including Rede D'or, Banco RCI, Pague Menos, Farmácias São João, Grupo Bom Jesus, Grupo Fleury, Eletrobrás, Grupo RBS, among others.
With the goal of assisting companies in this adaptation process, Privacy Tools offers privacy management solutions with modules designed for use in different market segments and to comply with the obligations of various laws, such as LGPD and GDPR.
Follow Copel's example and ensure the security of your company's data with Privacy Tools solutions.
