Since the General Data Protection Law (LGPD) came into effect, companies have been required to appoint Data Protection Officers (DPOs) to represent them before the National Data Protection Authority (ANPD).
What does a DPO do, and who can be one?
The Data Protection Officer does not need to have specific training, but ideally, this person should be familiar with data protection laws, such as Brazil's LGPD and Europe's GDPR, for example.
The DPO will work in conjunction with other areas, primarily the technology department, to ensure that data is protected and customer privacy is integrated into the company's processes.
There are some specific training programs for Data Protection Officers (DPOs), which are short courses for those interested in performing this role. The company can choose someone from within its staff or hire a third-party company for this.
In the event of incidents, the Data Protection Officer (DPO) will represent the company and submit the necessary documentation following a complaint, for example.
If your institution already has a DPO (Data Protection Officer), it's important to make that information public to show customers that someone in the company is dedicated to protecting personal data.
Useful tools for DPOs
The best tools involved with data privacy.
In their daily work, DPOs will need to rely on technology to automate certain tasks and make the protection of personal data more efficient. Privacy Tools offers several solutions that can be used by those who perform this function or work in the IT department of a company. Check out some of them:
Data Mapping
Through this tool, the DPO can visualize, on a map, where the personal data of employees and customers is going, as well as discover data transfers.
This feature also includes a Risk Map, which offers a unique view of the risks registered for the assets. It's possible to see which risks are highest, as well as filter by key attributes such as the assets themselves and the risk severity level.
Data Discovery
The solution works using detectors that employ Artificial Intelligence for context recognition. It can be used to evaluate passwords, credit card numbers, names, email addresses, phone numbers, health information, sexual preferences, political opinions, and so on.
With this tool, the DPO can detect each instance of personal data breach, highlighting the context and signaling its severity. It is also possible to define custom detectors.
Data Subject Requests, or DSARs
The Data Protection Officer (DPO) acts as an intermediary between the individuals who own the data, the company, and the ANPD (Brazilian National Data Protection Authority). This tool, also known as DSAR (Data Subject Access Request), functions as a specialized service platform for data subject rights.
When a data subject, who is the client or user, wishes to access their private information, they can submit a request through this tool. It is also possible for the individual to request the removal of their data or to ask for information about its use. A specialized channel with adequate customer service is essential for this type of interaction.
Incident Management with the LGPD (Brazilian General Data Protection Law)
This feature covers privacy and data protection laws. It quickly identifies and organizes an incident, which contributes to its resolution.
Incident visibility can be verified on a single dashboard with a user-friendly interface that is easy to interpret, helping the DPO track relevant data and meet notification deadlines.
The tool also allows you to identify which data was affected by a breach. You can see how the data is used, who has access to it, and how it flows, among other features.
If you are a DPO or want to become one, Experience the solutions offered by Privacy Tools in practice. and be more compliant with the LGPD (Brazilian General Data Protection Law).
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