Reporting Channel
The Complaints Channel is the module of Privacy Tools which receives anonymous or identified reports, generates a protocol, and conducts the investigation with confidentiality and an audit trail.
Complaint management with native compliance. Practical screening, agile distribution, and robust data governance in a platform 100% aligned with Privacy by Design and the requirements of the LGPD (Brazilian General Data Protection Law).
Authority in the market
No one better for protect your reputation than the pioneering specialist in privacy management in Brazil.
Governance and Ethics
Transform the legal obligation in a active tool governance, ethics and risk prevention.
Integration from a single vendor
The solution that unites privacy management for the reporting channel, without the need to hire separate systems.
Privacy by design
Architecture designed for Privacy by Design, guaranteeing the anonymity of the whistleblower and the security of sensitive data.
Turn compliance into a competitive advantage.
To meet NR 01 and Law 14.457/2022 (CIPA) It's essential, but the true importance of a whistleblowing channel lies in protecting the company's reputation and ensuring a safe environment for employees. To achieve this, handling whistleblowing requires absolute and total confidentiality. alignment to LGPD.
- .Market authority: No one is better suited to protect your reputation than the expert. pioneer in management privacy in Brazil
- Strategic importance: Transform the legal obligation in an active tool of Governance, ethics, and risk prevention.
- Native integration from a single vendor: The solution that unites privacy management for the reporting channel, without the need to hire separate systems.
- End-to-end data protection: Architecture designed for Privacy by Design, guaranteeing the anonymity of the whistleblower and the security of sensitive data.
Security, reliability, and traceability from complaint to outcome.
Resources for secure and traceable complaint management.
More than just a channel:
a strategic tool for your organization
Use the data to understand where to make changes.
Evidence helps you identify recurring patterns in each area of the company and understand whether it is necessary to strengthen governance and compliance practices.
Anticipate crises and avoid risks.
Be aware of situations that can impact trust, reputation, and the organizational environment, allowing for proactive action.
Act assertively.
Use the reports to identify neglected or sensitive issues and direct necessary initiatives for each area with greater precision and effectiveness.
Do you have any questions?
1. What is the purpose of the Whistleblowing Channel?
To centralize and manage complaints securely and confidentially, ensuring the protection of information and compliance with legal, ethical, and regulatory requirements.
2. Does the whistleblower need to identify themselves to file a complaint?
No. The platform allows the whistleblower to choose to register anonymously or with identification, according to their preference. In cases where anonymity is chosen, the case can be tracked using a protocol number until the complaint is finalized.
3. Is it possible to track the history of a complaint?
Yes. The entire complaint process is recorded on the platform, including interactions, movements, and actions taken during the handling, ensuring traceability and a complete history of the process.
4. Who can access the registered complaints?
Access can be configured according to each user's role and responsibility, ensuring that only authorized individuals can access the information. It's also possible to define responsible parties, organize processing steps, and remove users who may have a conflict of interest in the case from the workflow.
5. Is it mandatory for a company to have a whistleblowing channel?
All companies that have an Internal Commission for Accident and Harassment Prevention (CIPA) are required to implement a Whistleblowing Channel.
6. What are the main laws and regulations regarding the Whistleblowing Channel?
- CIPA Law (Law No. 14.457 / 2022)
- LGPD (Law No. 13.709/2018)
- Anti-Corruption Law (Law No. 12.846/2013)
- ISO 37001 – Anti-Bribery Management System
- The new NR-01
- New Bidding Law (Law No. 14.133/2021)
- Decree No. 11.129 / 2022
- ISO 37301 – Compliance Management System
7. Is it possible to migrate existing complaints from another solution?
Yes. Privacy Tools This allows the import of complaints and service requests already registered in other solutions, ensuring the continuity of the history during the transition. To this end, an import template is provided that must be filled in with information from the previous tool. After migration, the records will be available for consultation and monitoring within the platform.
8. What are the main benefits of the Whistleblowing Channel for your company?
The Whistleblowing Channel offers the company a simplified management system to handle complaints securely, reliably, and with traceability, in compliance with the law, ensuring that the company fulfills its legal obligations and also inspires confidence in the team by providing them with a centralized place to address day-to-day work problems.
What is your company's challenge today?
We help you unify the Reporting Channel and Privacy ManagementOur team of experts guides your company towards the best strategy, backed by the security of a pioneering supplier in Brazil.
